Privacy Policy

Last Updated: April 28, 2026

Frank's Place EG ("Frank's Place," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or interact with our website, https://franksplaceeg.com/, or otherwise communicate with us online or by phone.

By using our website, contacting us, making a reservation, placing an order, or otherwise providing information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

We may collect personal information that you voluntarily provide, including when you:

This information may include:

b. Payment Information

If you place an order or make a purchase through our website or a third-party ordering platform, payment information may be collected and processed by third-party payment processors. We do not store full credit card numbers on our website.

Payment processors may collect information such as card details, billing information, transaction amount, and fraud-prevention data in accordance with their own privacy policies and security practices.

c. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

d. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled. Where required by law, we will request your consent before using non-essential cookies.

e. Information from Third Parties

We may receive information from third-party services used in connection with our restaurant operations, such as:

The information we receive depends on your interactions with those services and their privacy settings.

2. How We Use Your Information

We may use personal information to:

3. Marketing Communications

If you sign up to receive emails, text messages, or promotional communications from us, we may use your contact information to send you restaurant updates, offers, event announcements, or other promotional content.

You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us directly. Even if you opt out of marketing messages, we may still send non-promotional communications, such as order confirmations, reservation updates, or customer service responses.

4. Legal Basis for Processing, Where Applicable

If you are located in a jurisdiction that requires a legal basis for processing personal information, such as the European Economic Area or the United Kingdom, we may process your information based on:

5. How We Share Information

We do not sell your personal information for money.

We may share personal information with:

We require service providers to use personal information only as necessary to provide services to us and to protect it appropriately.

6. Third-Party Ordering, Reservation, Delivery, and Payment Services

Our website may link to or integrate with third-party platforms for ordering, reservations, payments, delivery, gift cards, maps, reviews, or social media.

When you use those third-party services, your information may be collected directly by the third party and governed by that third party's privacy policy. We are not responsible for the privacy practices of third-party websites, apps, or platforms.

7. Analytics and Advertising

We may use analytics tools to help us understand how visitors use our website and to improve performance. These tools may collect information such as IP address, device information, pages visited, and usage activity.

If we use advertising or social media pixels, those tools may help us measure ad performance or deliver relevant content. You may be able to limit certain tracking through your browser settings, cookie settings, or privacy tools provided by advertising networks.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information. These may include the right to:

To exercise your privacy rights, please contact us using the information in the Contact Us section below.

We may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising privacy rights available under applicable law.

11. Connecticut and Other U.S. State Privacy Rights

Certain U.S. state privacy laws may provide residents with additional rights, depending on whether those laws apply to our business and the type and volume of personal information processed.

Where applicable, you may have the right to:

We do not knowingly sell personal information for money. If our practices change, we will update this Privacy Policy and provide any required opt-out mechanisms.

12. International Data Transfers

If you access our website from outside the United States, your information may be transferred to, stored, or processed in the United States or other countries where our service providers operate. Data protection laws in those countries may differ from the laws in your location.

13. Children's Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it. Parents or guardians who believe a child has provided us with personal information may contact us using the information below.

14. Do Not Track Signals

Some browsers offer a "Do Not Track" feature. Because there is not currently a uniform industry standard for responding to these signals, our website does not currently respond to Do Not Track signals.

15. Links to Other Websites

Our website may contain links to third-party websites, platforms, menus, ordering systems, reservation systems, social media pages, maps, or review sites. We are not responsible for the privacy practices, content, or security of those third-party services.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise privacy rights, please contact us:

Frank's Place EG
Website: https://franksplaceeg.com/
Email: franksplaceeg@yahoo.com
Phone: (860) 651-6555
Address: 16 South Main Street, East Granby, CT, USA